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Excellent medical center with a very professional and caring team. From the moment you arrive, the reception process is smooth, welcoming, and well organized. The medical staff are attentive, respectful, and take the time to explain everything clearly. The treatment and overall level of care were excellent, and the whole experience felt comfortable and reassuring. Highly recommended for the quality of service and patient care.
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I would like to sincerely thank the entire medical center, all the doctors, nurses, and staff for their kindness, professionalism, and support. I truly appreciate the care and attention I received from everyone. Thank you for making me feel comfortable and well taken care of. I’m very grateful to the whole team. ❤️
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I’ve been having ongoing issues with the receptionist who answers the calls. She's Arab probably Syrian or Lebanese. Unfortunately, her tone often comes across as uninterested or reluctant to assist, and at times you can even hear her sighing or breathing heavily on the phone, which gives the impression that she is frustrated or bored.
Most of the time, she also doesn’t seem to have answers to even simple questions, particularly when it comes to appointments. The overall experience has become quite negative, to the point where I’m now reluctant to call to book an appointment because I already expect an unhelpful response.
I’m sharing this as genuine feedback because the person answering the phone is often the first point of contact, and the way calls are handled really affects the overall experience. Sadly everytime I want to book I'm having issues. Can't even rate doctors because I haven't had my sessions yet. I did jvae with Dr. Mohamed for referral and was very respectful professional and easy to speak to
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I have an exceptional experience at the London Consulting Medical Centre . The staff are warm and efficient, Dr. Alaa Hashem, their Physiotherapist is extraordinary & excellent in her job. She is so professional yet friendly & approachable. I am deeply grateful for the top-notch care and highly recommend this facility and especially Dr. Alaa to anyone seeking Physiotherapy & quality medical treatment.
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It was by far one of the best and life changing decisions i have made, the receptionist was very kind and Dr mohammad al garhy was amazing and managed to listen and help me with my underlying problems i very strongly recommend him.