MyDoctor Healthcare | Doctor On Call in Dubai – Lab Test & IV Therapy Services

Victor Baz in the last week

Extremely disappointing experience with this company. From the beginning, they refused to give me any estimate of the total cost before seeing the doctor. They only told me that the consultation would cost AED 250. When I asked about the cost of the treatment and medication, they said it would depend on what the doctor prescribed. I only had very mild cold symptoms and some muscle aches — basically a very normal cold. They were also around 30 minutes late for the appointment. When they arrived, the medical equipment came in very poor-quality bags and looked completely unsuitable for a professional medical service. From that moment, I already felt that something was not right. After the consultation, they added around five different treatments, and the total bill came to almost AED 5,000! The same type of treatment at a hospital would normally cost around AED 1,000 at most. On top of that, they added vitamins and supplements that had nothing to do with my symptoms or the illness. The lack of transparency about the pricing, the poor-quality equipment, the delay, and the unnecessary additions to the treatment made this experience extremely concerning. Honestly, I felt completely taken advantage of. I strongly recommend staying away from this company and being extremely careful if you come across them. Do not agree to any treatment without knowing exactly what you are being charged for and why

sari al duwaik a week ago

Huge scammers do NOT use this company!!! They come to sick people and take advantage! They charged 9000 dirhams for a simple cold and then when i asked what it was for they were incredibly rude to me!! They don t tell you any prices and they put random medications in your body just to take your money

emilie sficas a week ago

I would give this clinic 0 stars if I could. I would not recommend them at all. My experience was extremely frustrating. I received medical documents with incorrect doctor names, and the paperwork was not properly completed with the correct professional stamps and details needed for insurance/reimbursement. For a healthcare provider, that level of carelessness with official medical documents is completely unacceptable. The billing was also unclear, and I felt the charges were not properly explained or transparent. I had to waste time chasing corrected documents and sorting out problems that should never have happened in the first place. Based on my experience, the whole process felt unprofessional from start to finish. Check every document, every doctor name, every stamp, and every charge before paying or leaving. I would not go back and I would not recommend this clinic to anyone.

Hassan Sajwani a week ago

Very bad service! They confirmed the appointment, then they said they will be late by 45 mins and after 1 hour they stopped responding to the whatsapp.

Ayham Homsi a week ago

I booked a home visit for a family member who was unwell. When I asked about cost on WhatsApp, the booking team quoted AED 350 for a hydration IV and AED 250 for the doctor consultation. After the visit, the invoice came to AED 15,943, which was reduced to AED 10,896 after I asked for the lab tests to be removed. The bill included multiple injections, a second IV, additional IV therapies, and an AED 800 service charge. None of this was raised with me before it was done, even though I was the one who booked and asked about pricing. I was told the patient agreed to the charges. In my opinion, she was not well enough to make that decision, and when I asked her in-front of them, she told me she wasn't aware of the amounts. She was unwell enough to need an IV. A bill this far above the quote should be discussed clearly with the person who booked before treatment goes ahead. My advice: get a full written price list and approve every item before anything is administered.