Emirates Grand Spa and Massage Center

𝒄𝒍𝒆𝒂𝒏𝒊𝒏𝒈 𝒓𝒐𝒐𝒎 𝒈𝒐𝒐𝒅 𝒂𝒏𝒅 𝒉𝒐𝒖𝒔𝒆𝒌𝒆𝒆𝒑𝒊𝒏𝒈 𝒍𝒂𝒌𝒔𝒉𝒊𝒕𝒉𝒂 𝒂𝒏𝒅 𝒔𝒖𝒓𝒆𝒔𝒉 𝒈𝒐𝒐𝒅 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 𝒂𝒏𝒅 𝒗𝒆𝒓𝒚 𝒈𝒐𝒐𝒅 𝒉𝒐𝒕𝒆𝒍 𝒏𝒊𝒄𝒆 𝒑𝒍𝒂𝒄𝒆 𝒕𝒐 𝒔𝒕𝒂𝒚 𝒂𝒕 𝒕𝒉𝒊𝒔 𝒉𝒐𝒕𝒆𝒍 𝒓𝒐𝒐𝒎 402

Bad hotel im suffering with the parking and paid.. can not find space and in the other building and the reception didn’t reply fast and the cleaning is not good

The massage was relaxing, the staff were friendly and the place smelled heavenly.

Very Disappointing Experience – Absolutely Not Recommended Staying at this hotel was a huge mistake. 1. It is impossible to reach the hotel by phone or email. No one answers, no follow-up, no responsibility at all. 2. Check-in and check-out times are completely ignored. The staff clearly does not care about guests, and you will definitely be left in a difficult situation. 3. The rooms are not clean at all. The room and bathroom were extremely dirty. I encountered insects and leftover dirt from previous guests. This is completely unacceptable. 4. I requested room cleaning and clean towels for 3 consecutive days and at least 8 times, speaking to multiple staff members. Despite all these requests, my room was never cleaned, and I didn’t even have clean towels during my stay. This place clearly does not follow basic hygiene standards. I am seriously considering filing a complaint with the World Health Organization regarding hygiene violations. Moreover, this hotel creates a very negative image for tourists visiting the United Arab Emirates. Such irresponsibility and lack of cleanliness should not represent this country. I will also be reporting this issue to the UAE authorities. I deeply regret staying here. I would honestly rather sleep on the street than ever stay in this hotel again. Avoid this place at all costs.