Truelase Beauty Clinic

Engr.Suhail AlGhafli a week ago

My experience at Truelase Beauty Clinic – Mirdif branch was very bad and disappointing. I came to the clinic from a long distance specifically for a consultation, expecting to see a doctor and receive clear and helpful information. Unfortunately, the consultation was with a specialist, not a doctor, and I wasn't informed of this beforehand. Furthermore, the information I received during the consultation was unhelpful, and I didn't get any clear answers or explanations. I felt like I wasted my time coming to the clinic, especially since I traveled so far. To make matters worse, they didn't tell me beforehand that the doctor wouldn't be there. If I had been informed from the beginning, I wouldn't have made the long journey to the clinic in the first place. On top of all that, I had a microneedling treatment on my face the day before, so I was careful to avoid sun exposure. However, I was forced to leave through the emergency exit. I asked to leave normally inside the clinic, but I was told that I could only leave from outside. I then had to walk in the sun the very next day to get the microneedling done. If the clinic is for women only and doesn't accept men, this should have been made clear from the start, not explained to the client in this way. Honestly, it was a completely disappointing experience. I expected a much higher level of organization, communication, service, and professionalism. Based on my personal experience, I would not recommend this clinic to anyone. ⸻ My experience at Truelase Beauty Clinic – Mirdif Branch was extremely disappointing. I traveled from afar specifically for the consultation, expecting to see a doctor and receive clear and helpful information. However, the consultation was actually conducted by a specialist, not a doctor, and I wasn't informed of this beforehand. On top of that, the information provided during the consultation was not helpful to me, and I didn't receive clear answers or explanations. I felt I had simply wasted my time coming to the clinic, especially after traveling so far. What made it worse was that I was not informed in advance that the doctor was not available. If I had been told beforehand, I would not have made the long journey to the clinic in the first place. Moreover, I had undergone a Microneedling procedure on my face the day before, so I was being careful to avoid sun exposure. Despite this, I was forced to leave through the emergency exit. I asked if I could leave normally from inside the clinic, but I was told that I could only exit from outside the clinic. I then had to walk under the sun the day after having Microneedling done on my face. If the clinic is exclusively for women and does not accept male clients, this should be clearly communicated from the beginning, rather than allowing a client to come all the way to the clinic and then inform them in this way. Overall, a very disappointing experience. I expected a much higher level of organization, communication, customer service, and professionalism. Based on my personal experience, I would not recommend this clinic to anyone.

Mohammed Rikas 3 weeks ago

Had an amazing facial at Truelase Beauty Clinic! The staff is incredibly professional, the clinic is spotless, and the treatment left my skin glowing and deeply refreshed. Highly recommend their facial services to anyone looking for great results and a relaxing experience.

Fatima Alyassi 3 weeks ago

Unfortunately, I didn’t have a good experience at this clinic. I wasn’t happy with the laser machine they use, and I personally didn’t find it suitable compared to other machines I’ve tried before. I also didn’t appreciate the comments made by the staff member who was doing my laser session. I came specifically for laser treatment, so there was no need to point out things about my face or tell me what my face “needs” when I didn’t ask for any advice or consultation. I found those comments unnecessary and uncomfortable. I would have preferred a more professional approach focused simply on the service I booked.

zahra alblooshi 3 weeks ago

Qualitative service and Friendly staff

Maitha a month ago

I honestly can’t thank Nancy enough for what she has done for my skin. I’ve been doing Soft Light and dermaplaning treatments with her, and the difference in my skin has been incredible. My skin was really struggling before, and now it has completely transformed. I’m genuinely so happy with the results it’s hard to even put into words how much of a difference I’ve seen. What I appreciate most about Nancy is the way she works. You can truly feel that she puts her heart into what she does. She is incredibly passionate, caring, and pays attention to every single detail, even the smallest things that others might overlook. She never rushes through anything and always makes sure everything is done perfectly. Seeing how much my skin has changed has made me so happy and confident. I’m so grateful to Nancy for her care, dedication, and the beautiful results she has given me. I truly couldn’t recommend her enough! 🤍