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Good
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No one answers the calls and if answered they mention they will call back. But no one has called back. Sent a WhatsApp message too, no one is responding on that. Not happy with the service .
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Heartfelt Appreciation for Outstanding Nursing Care
Dear Avanee Home Healthcare team
I am writing to express my deepest gratitude for the exceptional 24-hour nursing care and support your team has provided for my grandfather with complex medical needs, such as a feeding tube and urinary bladder catheter. Caring for a loved one who is bedbound is no small task, and your staff has exceeded all our expectations.
From the very beginning, we have been impressed by the professionalism, compassion, and expertise of your nurses and caregivers. They have demonstrated not only a high level of skill in managing medical procedures but also genuine kindness and empathy, which has brought immense comfort to our family.
The dedication of your nursing team to ensuring our family member’s comfort, hygiene, and overall well-being around the clock is truly commendable.
Please convey our heartfelt thanks to the entire staff involved in his care especially the lady Doctor. We are deeply appreciative of the vital role you play in his life and ours, and we feel truly fortunate to have chosen your facility for this important responsibility.
Thank you again for your unwavering commitment and exceptional care.
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I have serious concerns regarding the staff at Avanee and cannot recommend this company. The last nurse assigned to us demonstrated a lack of professionalism and appeared to lack fundamental nursing knowledge. It is essential for the HDA and the Ministry to closely monitor this company, as their staff do not seem to meet the necessary approval standards set by HDA authority. This poses a significant risk to patients with chronic illnesses.
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My family member had a fracture in leg and developed a wound which was not healing. We took the service of Avanee polyclinic. They provided nursing and Physiotherapy support in addition to Doctor visit. They helped him to recover fast more than we expected. They reduced our expenses and mental agony by their cordial and professional service. God bless you guys.