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Been there with my friends few days before, I’ve been thinking about giving a review or what. But yes, I wanted to raise a concern about the staffs there, I mean not for me. We had a good experience at Queens but watching this lady doctor raising her voice to one of the receptionist is not nice, I was there, even if it was me I will never understand what they’re saying as they’re asking the reception with uncomplete details then this lady doctor goes out and talk to the receptionist like super loud like who the hell she is? I mean, yes she might be a doctor but atleast be human. Ask nicely with complete details atleast. Hands up to this girl who handled her emotion so well, I just saw her wiping her tears and smile again like nothing happened. Anyways, just please control your staff. Its not nice noticing someone getting bullied infront of our eyes. Will surely visit Queens again.
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I would like to share my honest experience with your clinic regarding my alopecia treatment.
When I first started, I was given a treatment package of three sessions per month. During the first and second months, your team was very active in contacting me and updating me about my schedule. I could also see some hair growth, although it was gradual.
However, my third month, the communication suddenly stopped. I was not given any schedule or follow-up for the next month, and I had to contact the clinic myself after waiting almost a month. I was then told that a schedule was supposed to have been given to me, when I had actually received nothing.
Honestly, it feels like the attention was much better when I was still making payments. After the payment was made, the follow-up and communication became very poor.
I still have remaining sessions in my package, but because of this experience, I have decided not to continue with them. I hope the clinic understands that patient care should not only be about receiving payment, but also about properly following up and caring for patients throughout their treatment.
I also came to the clinic because of the many positive things promoted by influencers, but unfortunately, my personal experience has not matched what I saw online.
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1 year with my veneers, and I’m still so amazed by the results! My smile is still beautiful, and I feel so much more confident. Thank you, Dr. Amer Al kadri for giving me the smile I’ve always dreamed of. I’m so happy with my decision and also her cute and lovely assitant thank you guys. You are truly amazing! ❤️ Highly recommended!
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I’m usually so scared of injections, but Nurse Jessica at Queens Medical made me feel completely comfortable and at ease. She was so gentle and professional, and honestly, I didn’t feel the injection at all! 🥹❤️
Thank you so much, Nurse Jessica. You’re absolutely amazing!
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Thank you Doc Amer Alkadri, for bringing back my confidence to smile again! And thank you Jojo for being so accommodating and supportive throughout the process. I'm so happy 🥰❤️