DR GUPTA MEDICAL AND DENTAL CENTER LLC

I would like to share my recent experience with a dental procedure at your clinic, which unfortunately was quite disappointing. I visited for a simple filling on my molar tooth. During the procedure, I felt that the drilling was too aggressive, as if part of my tooth was chipped off. The filling that was placed felt shallow and extremely rough—almost like a sharp wall on my tooth surface. Additionally, the doctor forgot to insert a separator film between my teeth, which has now resulted in my molar and premolar being tightly pressed together, leaving no proper space between them. After the treatment, I was informed that there was a seven-day warranty in case something went wrong. While this may seem like a standard practice, it gave me the impression that the team anticipated potential issues with the quality of the procedure. Immediately after I got up from the dental chair, I expressed to the doctor that I was experiencing pain in the treated area. I was advised not to drink or bite on that side and was assured the discomfort would fade shortly. However, the pain intensified and continued through the night, to the point where I couldn't sleep. The next day, I contacted the reception to report the issue, but the earliest available slot offered was in the afternoon. Given the severity of the pain, I sought immediate treatment at another facility. Fortunately, the attending doctor there was able to relieve my discomfort. This experience was deeply frustrating and concerning. I believe patients deserve not only effective treatment but also empathy and urgency when complications arise. I hope this feedback will help improve patient care and service in the future.

I underwent dental treatment here at Gupta Medical Center, and initially, I had some reservations about the available doctors. However, upon inquiring about their senior dentist, I was introduced to Dr. Shantiya. Her gentle touch on my tooth and her expertise were evident during the procedure, where I received a tooth cap and filling. Dr. Shantiya dedicated ample time to ensure the best possible outcome, leaving me thoroughly satisfied with the results.

Thank you very much for the great experience on your clinic.i will really recommend this clinic not because of the prices but how the management treated us a family. A very friendly Clinic The doctors are probably magnificient and excellent works as well as the staff they are giving us correct information. i will really recommend Dr Gupta medical and dental clinic.

I have done my tooth extraction with Dr.Fairoze over all experience was good staff was very accommodating thank you

The nurses always calls and message to remind about the appointment but it is never followed. They always accept walk ins and insert between appointments and dont follow schedules.. seems not respecting time of their clients just want to get more sales. Better Remove the appointment system so all walk ins so we will not expect and can manage our time since they dont care!