Sign In

Terms & Conditions

Effective Date: 01.06.2025

BookBeauty.ae (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Who We Are

BookBeauty.ae is an online platform based in Dubai, United Arab Emirates, connecting customers with beauty and wellness service providers, including clinics, salons, and spas.

Our website address is: https://www.bookbeauty.ae.

2. Information We Collect

We may collect the following information:

a. Information You Provide

  • Name, email address, phone number, and other contact details when you register, make a booking, or contact us.

  • Business details if you are a service provider (e.g., business name, address, services offered, images, and descriptions).

  • Payment details when making transactions (processed securely by our payment partners).

b. Automatically Collected Information

  • Your IP address, browser type, device type, and operating system.

  • Usage data such as pages visited, time spent, and navigation patterns.

  • Cookies and similar technologies to improve user experience and track preferences (see Section 6).

c. User-Generated Content

  • Reviews, comments, ratings, and photos you upload.

3. How We Use Your Information

We use your information to:

  • Facilitate bookings and connect customers with service providers.

  • Communicate with you about your account, bookings, or inquiries.

  • Improve and personalize the website experience.

  • Process payments and prevent fraud.

  • Send marketing updates (only if you have opted in).

  • Comply with UAE legal requirements.

4. Sharing of Data

We may share your information with:

  • Service Providers: If you make a booking, your details will be shared with the relevant clinic, salon, or spa.

  • Third-Party Partners: Payment processors, analytics providers, email services, and hosting providers.

  • Legal Authorities: If required by UAE law or to protect against fraud, abuse, or security threats.

We do not sell your personal information to third parties.

5. Data Storage & Security

  • Your personal data is stored on secure servers located in the UAE or other jurisdictions with adequate data protection measures.

  • We use SSL encryption, firewalls, and access controls to protect your information.

  • While we take reasonable precautions, no internet transmission is 100% secure.

6. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences and settings.

  • Enable secure logins and session tracking.

  • Analyze site performance and improve services.

You can manage cookies in your browser settings, but some features may not work properly without them.

7. Your Rights

Under applicable UAE laws, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your personal data.

  • Withdraw consent for marketing communications.

  • Object to certain types of data processing.

To exercise these rights, contact us at: privacy@bookbeauty.ae.

8. Data Retention

  • We keep your personal data for as long as necessary to fulfill the purposes outlined in this policy.

  • Booking and transaction data may be retained for legal and accounting purposes in compliance with UAE regulations.

9. Third-Party Links & Embedded Content

Our website may contain links to other websites or embedded content (e.g., videos, maps). We are not responsible for the privacy practices of third-party websites.

10. Prohibition on Direct Contact Information by Service Providers

To protect the integrity of our booking system and ensure a fair business environment:

  • Service providers (including clinics, salons, and spas) are prohibited from displaying or embedding direct contact information (such as phone numbers, WhatsApp links, email addresses, or social media handles) within their public profile, service descriptions, images, or any other publicly viewable content on BookBeauty.ae unless explicitly authorized by BookBeauty.ae.

  • All customer inquiries and bookings must be processed through the BookBeauty.ae platform.

  • Any attempt to solicit or encourage customers to bypass the platform may result in suspension or removal of the provider’s listing without refund, and possible legal action under UAE commercial and cybercrime laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

BookBeauty.ae
Dubai, United Arab Emirates
Email: contact@bookbeauty.ae

© 2025 All Rights Reserved.