FAQ — BookBeauty.ae
Answers for clients booking services and for businesses listing on BookBeauty.ae.
Booking on BookBeauty.ae
Quick answers if you’re looking to book a salon, clinic, spa or freelance pro.
How do bookings work on BookBeauty?
BookBeauty is a curated directory. When you find a provider you like, you can contact them directly via WhatsApp, Call, Instagram, or (when available) their online booking link. Confirmation, scheduling and payment are handled by the provider.
Do I pay on BookBeauty?
No. BookBeauty does not take customer payments. Each business sets its own pricing and payment method (cash, card, or prepayment). You’ll pay the business directly.
Is pricing guaranteed?
Prices shown on listings are provided by the business and may change. For exact quotes, message the provider via WhatsApp from their listing.
How fast is WhatsApp booking?
Most providers reply within minutes during working hours. You’ll see a pre-filled message template so you can request time, service and preference in seconds.
Can I reschedule or cancel?
Yes—contact the provider directly. Cancellation/reschedule rules are set by each business (e.g., time windows, deposits, or fees). Look for this info on the listing or ask on WhatsApp.
Are businesses verified?
We review listings for quality signals (e.g., reputation, photos, certifications where applicable). However, BookBeauty is not the service provider—please verify details you care about before booking.
How do reviews work?
We collect client feedback and may verify with evidence. Providers can respond. Abusive or fake reviews are removed. Look for Google Reviews and rating on the listing too.
What areas are covered?
UAE-wide coverage with area pages for Dubai, Abu Dhabi, Sharjah and neighbourhoods like Marina, JLT, Downtown and more. We’re expanding across other Emirates.
Do you have gift cards or deals?
Some providers offer promos seasonally. Follow their Instagram from the listing, or check our guides and round-ups. You can also ask for offers via WhatsApp.
How do I contact support?
For website issues, write to contact@bookbeauty.ae. For appointments, contact the business directly (they manage their schedule and payments).
Listing your business
All the essentials to get listed and start receiving enquiries.
Who can apply?
Salons, clinics, spas and vetted freelance pros based in the UAE and operating in compliance with local regulations.
How do I list my business?
Click List my business and share your details. We’ll create your profile with services, photos, and contact buttons.
How long does approval take?
Typically 24–48 hours after we receive your content. Timelines may vary based on completeness and quality.
What does my profile include?
Gallery, cover, brand story (SEO-optimised), services & price guide, area, opening hours, languages, Call/WhatsApp/Instagram/Website buttons, highlights, reviews & rating, team details, and Google Reviews.
How much does it cost?
Basic listing is free. You only pay per generated bookings via our platform. Optional Featured and Partner tiers provide priority placement on area & category pages and in guides.
Do I need new software?
No. Keep your existing tools. We route enquiries via Call/WhatsApp/Instagram or your website. Our WhatsApp fast booking helps convert quickly.
Can I edit or claim my listing?
Yes. If you see your business already listed, click Claim Listing on the profile. After verification, you can manage services, prices, photos and more.
How do Featured/Partner placements work?
They receive priority on category & area pages plus promotional spots in guides and seasonal round-ups. Contact us for current availability.
Do you use AI?
Yes—AI helps optimise titles, descriptions and tags to expand your reach across search & social and attract high-intent clients.
How do reviews work?
We collect client feedback and may verify with evidence. You can respond publicly. Abusive or fake reviews are removed.
Customers — Need help?
Having trouble with the website or a listing?
Email: contact@bookbeauty.ae
Instagram: @bookbeauty.ae
For bookings, payments, or changes to an appointment, message the business directly from its listing.
Businesses — Get listed and learn more about our premium offers
Join the marketplace and start receiving enquiries.
- Go live in ~48 hours after approval
- Keep your current tools (Call/WhatsApp)
- Featured options for extra visibility, listing features and booking management